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Office Representative - Women's Health

Job Details

Job Ref:
R0082862
Category:
Administration
Employment Type:
Full-Time
Health Care Partner:
Porter Medical Center
Location:
116 Porter Dr, Middlebury, VT 05753
Department:
Porter - Women's Health, General Surgery & ENT
Job Type:
Regular
Primary Shift:
Variable
Hours:
7:45 AM - 4:15 PM
Hours per Week:
40
Weekend Needs:
None
Pay Rate:
$20.52 - $30.49 per hour

This is a bargaining union position.

About the Role:
We are seeking a friendly, organized, and detail-oriented Receptionist to join our busy OB/GYN clinic. This role is the first point of contact for our patients and plays a critical part in creating a welcoming and professional environment.

Responsibilities:

  • Greet patients and visitors with warmth and professionalism
  • Answer and route phone calls; schedule appointments accurately
  • Verify insurance and collect necessary documentation
  • Manage patient check-in and check-out processes
  • Maintain confidentiality and compliance with HIPAA standards
  • Assist with administrative tasks as needed

Qualifications:

  • Previous experience in a medical office or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Proficiency with scheduling systems and basic computer skills
  • Commitment to patient-centered care

Experience

  • Strong command of written and verbal English, including accurate spelling and basic business math skills.
  • Ability to interact effectively and professionally with a diverse range of people.
  • Knowledge of medical terminology preferred.
  • Previous experience in a physician’s office preferred.

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