Office Representative - Women's Health
- Job Ref:
- R0082862
- Category:
- Administration
- Employment Type:
- Full-Time
- Health Care Partner:
- Porter Medical Center
- Location:
- 116 Porter Dr, Middlebury, VT 05753
- Department:
- Porter - Women's Health, General Surgery & ENT
- Job Type:
- Regular
- Primary Shift:
- Variable
- Hours:
- 7:45 AM - 4:15 PM
- Hours per Week:
- 40
- Weekend Needs:
- None
- Pay Rate:
- $20.52 - $30.49 per hour
Job Details
This is a bargaining union position.
About the Role:
We are seeking a friendly, organized, and detail-oriented Receptionist to join our busy OB/GYN clinic. This role is the first point of contact for our patients and plays a critical part in creating a welcoming and professional environment.
Responsibilities:
- Greet patients and visitors with warmth and professionalism
- Answer and route phone calls; schedule appointments accurately
- Verify insurance and collect necessary documentation
- Manage patient check-in and check-out processes
- Maintain confidentiality and compliance with HIPAA standards
- Assist with administrative tasks as needed
Qualifications:
- Previous experience in a medical office or customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with scheduling systems and basic computer skills
- Commitment to patient-centered care
Experience
- Strong command of written and verbal English, including accurate spelling and basic business math skills.
- Ability to interact effectively and professionally with a diverse range of people.
- Knowledge of medical terminology preferred.
- Previous experience in a physician’s office preferred.
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