Team Assistant - Adult Home Care

Make a Difference in People’s Lives: Join Our Team!

Looking for a rewarding career in healthcare? We're seeking a Team Assistant to join our growing team at The University of Vermont Health Network – Home Health and Hospice!

Why Choose Us?

• Competitive Benefits: Enjoy a comprehensive package including medical, dental, vision, retirement, tuition reimbursement, and paid time off. Plus, employee discounts and perks!
• Growth Opportunities: Explore diverse career paths within Home Health and Hospice and join the largest healthcare network in Vermont.
• Supportive Environment: Work collaboratively with a multidisciplinary team and access the resources you need to succeed.
• Our Values: We believe in providing non-judgmental care that respects each client’s individuality and honors their choices. We foster trusting relationships built on empathy and understanding.

Position Summary

The Team Assistant plays a crucial role in ensuring the smooth and efficient operation of our clinical team. This position is responsible for scheduling staff, providing administrative support, and facilitating effective communication with patients, physicians, and staff.

Key Responsibilities

• Scheduling: Coordinate staff schedules, track daily schedules, and assign patients to appropriate team members.
• Communication: Receive and triage team phone calls, respond to inquiries, and maintain effective communication with field staff and the Clinical Team Manager.
• Administrative Support: Schedule meetings, take minutes, ensure timely workflow processes, and provide general administrative support.
• Documentation: Type, proofread, and send correspondence, create and maintain documents, and compile reports.
• Logistics: Prepare lab requisitions, order and maintain office supplies, establish on-call schedules, and assist with preparations for weekend work.
• Compliance: Adhere to confidentiality policies, provide exemplary customer service, and demonstrate accountability and follow-through.

Minimum Qualifications

• High School Diploma or higher. 
• Two to three years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills acquired.
• Prior scheduling experience.
• Demonstrated ability to multitask and manage multiple priorities effectively.
• Strong communication skills, both written and spoken.
• Desire to work in a fast-paced environment.
• Previous healthcare experience preferred.

Performance Requirements

• Efficiency: Ensure timely completion of tasks, such as scheduling admissions, tracking referrals, and processing transfers.
• Collaboration: Work effectively with the interdisciplinary team to meet clinical, patient satisfaction, and financial goals.
• Organization: Maintain accurate records, organize files, and create clear and concise documentation.
• Communication: Communicate effectively with patients, physicians, staff, and other stakeholders.
• Attention to Detail: Ensure accuracy in scheduling, documentation, and administrative tasks.
• Professionalism: Adhere to confidentiality policies, provide exceptional customer service, and demonstrate a commitment to the team and patients.

Join our team to begin a rewarding career within Home Health and Hospice!