Patient Care Coordinator - Patient Care Operations

Primary: 7:00pm-7:30am; Secondary: 3:00pm-3:30am, 11:00pm-7:30am, & 3:00pm-11:30pm

GENERAL SUMMARY:

The Patient Care Coordinator is an RN who has administrative responsibility for the management of all patient services functions on their shift. This person is responsible for primary census management, ensuring resource availability to meet census staffing needs on all shifts and transfer coordination for Patient Care Operations. Their responsibility is extended to all hospital services, employees, and properties in the absence of administrative personnel. This individual displays competence in the 5 core health care competencies of interdisciplinary team work, quality improvement, evidence based practice, patient focused care and informatics. They utilize management/leadership processes to communicate and help operationalize organizational philosophy, goals and objectives in the absence of each department’s leadership team. This individual responds competently under stress, providing leadership and direction to staff throughout the system. Daily management responsibilities require that one strategize effectively, possess a high degree of clinical competence, and be able to utilize interpersonal skills successfully when relating to patients and families, staff, peers, and colleagues throughout the organization.

QUALIFICATIONS:

Education/Skills Required:
1. Current RN licensure in NYS.
2. Bachelor of Science degree in nursing is required. Masters preferred.
3. 5 years relevant nursing experience required.
4. One-year critical care experience preferred.
5. 3 years of supervisory experience required.
6. Current BLS certification required. ACLS certification preferred.
7. Demonstrates leadership and managerial abilities with good oral and written communication skills.
8. Demonstrated critical thinking skills, problem solving skills and decision making within an organizational framework.
9. Microsoft Office, Policy Manager, Soarian, Bed Tracking, Transport Tracking, Healthstream, HRMS, Smart Square, Soft Med, Pyxis, MSDS, Medkeeper, PCM Auditor, Med Series 4, Nash, Comm Tech Messenger, MAK preferred.

As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided.