Laboratory Assistant

JOB DESCRIPTION:

The Laboratory Assistant performs four essential roles in the function of the Laboratory:

1)     Lab Customer Service

2)     Phlebotomist

3)     Lab Order Entry including handling of patient information and test results.

4)     Specimen Processing and Shipment of samples to Reference Labs

Provides Exceptional Customer Service to all stakeholders in a manner that supports the mission, vision and values of the Laboratory and UVMHN

Obtains specimens for testing according to policies, procedures and regulatory requirements

Performs administrative duties to meet the needs of the Laboratory Department and the customers served by the laboratory

Processes specimens prior to testing, ensuring quality and adhering to established policies and procedures

Works collaboratively with coworkers, Technologists and other staff within department and in other departments throughout the Organization

Uses a variety of communication skills to meet the needs of the laboratory department and the customers served by the laboratory

Participates in continuing education and departmental development functions to support professional growth and departmental initiatives

EDUCATION:

Able to read, write and speak the English language

High School Diploma or equivalent

EXPERIENCE:

Phlebotomy Certification from a nationally recognized agency is highly recommended

Phlebotomy Experience is a plus

Computer entry or word processing skills required

Working knowledge of medical terminology desirable

Good interpersonal communication skills required

Approximately six months to a year is required to learn the job for satisfactory performance. The Laboratory Director will evaluate this.