Office Representative - Porter Podiatry

$2,700 Sign on bonus for eligible external candidates!

JOB DESCRIPTION:

The Office Representative interacts with patients in person and on the phone to facilitate patients receiving the care they need and want. The Office Representative must always demonstrate the highest standards of excellent customer service.

Porter Podiatry is a small, patient-focused clinic seeking a reliable and self-motivated Office Representative to join our team. This position plays a key role in ensuring smooth day-to-day operations and often works independently, making it ideal for someone who thrives in a quiet, structured environment and enjoys taking ownership of their work

Front Desk Operations/Customer Service

• Greet and assist visitors, clients, and staff in a professional manner.
• Answer and direct incoming phone calls
• Respond to inquiries and resolve basic questions or direct them to the appropriate department/leader.
• Provide information about services, appointments, etc.
• Process the purchasing of retail products, such as orthotics and other podiatric supplies for patients.
• Floating to other departments as needed.

Administrative Support

• Schedule appointments, and surgeries as needed
• Prepare and distribute correspondence, mail, faxes, scanning, etc.

Team Collaboration

• Support other departments with administrative tasks.
• Participate in team meetings and contribute to office efficiency.

Compliance & Confidentiality

• Follow company policies and procedures.
• Handle sensitive information with discretion.

EXPERIENCE:

Functional grasp of standard written and verbal English, good spelling, accomplished at basic business math. Must meet and deal successfully with a wide variety of people. Medical terminology preferred. Physician office experience preferred.